Privacy Policy - Ratedeed

This Privacy Policy describes how Ratedeed ("we," "us," or "our") collects, uses, and discloses your information when you use our website, applications, and services (collectively, the "Service").

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, post a review, or contact customer support. This may include:

Personal Information: Name, email address, phone number, postal address.
Profile Information: Photos, descriptions, and other information you add to your profile.
Review Information: Ratings, comments, and details about your experiences with contractors.
Communication Information: Records of your communications with us.

We also collect information automatically when you use the Service, including:

Usage Information: Pages you visit, features you use, time spent on the Service.
Device Information: IP address, browser type, operating system, unique device identifiers.
Location Information: Approximate location derived from your IP address.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our Service.
Process your registrations and manage your account.
Enable you to find and connect with contractors.
Display your reviews and ratings to other users.
Communicate with you about the Service, updates, and promotions.
Personalize your experience on the Service.
Monitor and analyze trends, usage, and activities in connection with our Service.
Detect, investigate, and prevent fraudulent transactions and other illegal activities.

3. How We Share Your Information

We may share your information in the following ways:

With Other Users: Your public profile information, reviews, and ratings will be visible to other users of the Service.
With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Your Choices

Account Information: You may update or correct your account information at any time by logging into your account settings.
Communications: You may opt out of receiving promotional communications from us by following the instructions in those communications.
Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies.

5. Data Security

We implement reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

6. Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@ratedeed.com.